Outdated browsers
Many people are still using Internet Explorer 7 which is outdated and is no longer supported by most websites, including banks.
You may not want to upgrade Microsoft Windows, which is required for later versions of Internet Explorer, because of the cost.
We recommend that you use Google Chrome instead of Internet Explorer. It's free, faster and you will have a far better browsing experience. You can do it yourself. Click here to download it.
During registration you get a message that your email is invalid
That's usually caused because you have already registered and you can't register twice. Try logging in with your username or email address, and have your password reset if you can't remember it. For forgotten passwords or usernames, click here.
Invalid token
If you receive a message: "There is a problem submitting your form (invalid token)", it means you are no longer logged on. Leaving a page open while you do other things does not mean you stay logged in, although it will show that you are. Your log in expires after an hour or so. Refresh the page to see your status.